This item is a digital 3D model (*STL file format) for ARTCAM, ASPIRE, CUT3D, or similar software applications. This is not vector, not bitmap file, not G-code. NOT material wooden or plastic stuff. In the picture, you see the 3d model itself. we do not accept returns. after purchase, you will be able to see attached STL file for downloading the model. if there is no access to the file please contact us.